Many hosts, several regions
We run many hosts. We run hosts in several regions and will keep adding more as we grow. Your account never depends on a single host.
Hosts are replaced automatically
Monitoring runs around the clock. When traffic crosses a threshold or a host can’t be reached, an alert goes off, and our automation regroups the traffic or replaces the host on its own. Just refresh your subscription to get the updated hosts.
Evening peak
That’s the bar we set: from 8 to 11 p.m. Beijing time, 1080p video plays continuously without stalling. Any host that can’t meet this bar at peak time is improved or replaced. See Closer than ever.
Security
- Your plan is yours alone. A host checks credentials on every connection and refuses anything it doesn’t recognise.
- Locked down before first use. Every host you connect to was locked down before it saw its first customer.
- Hardware keys on admin accounts. The accounts that control the service are protected by physical keys, not by passwords alone.
- Protection against attack traffic. Network-level protection sits in front of the service, recognises attack traffic and absorbs it before it arrives.
- Software from the source. Every download is checked against a published fingerprint, so a tampered file is rejected.
If something still goes wrong
Our status page shows whether the service is working, and its uptime over the last 90 days. Tickets are in your dashboard.
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